liveking FAQ
Answers for Malaysian Players

At liveking, betting results are settled based on the official results issued by the relevant sports body. For football bets, results are taken after 90 minutes of full time, excluding extra time, unless stated otherwise on your bet slip. If a match is postponed or cancelled, bets will generally be returned to your account in line with the applicable rules.

Yes, liveking offers betting markets for Malaysia Super League including FA Cup and Malaysia Cup matches. You can choose from a range of bet types such as 1X2, Asian handicap, total goals and more. Check the match schedule in the Sports Betting section to see all markets available at any given time.

EPL (English Premier League), La Liga, Serie A and Champions League markets are available at liveking with odds updated in real time. Players can follow odds before a match starts or use the in-play feature to bet while the match is in progress. Competitive odds are provided for every major match throughout the season.

Badminton is one of the popular sports at liveking, especially during major tournaments such as the All England, Thomas & Uber Cup and Sudirman Cup. You can bet on match winners, set handicaps and total sets. Visit the Badminton Betting page to see all active markets and upcoming matches.

Mix parlay lets you combine several bet selections from different matches into a single bet slip. Winnings are calculated as a multiplier — all selections must be correct for you to win. At liveking, a minimum of two selections is required to form a parlay. The potential payout is higher than a single bet, but the risk is also greater because one wrong result will cause the entire bet to lose.

If a match is postponed before it starts or stopped before full time, liveking will check the official result issued by the sports organiser. In most cases, bets will be returned as credit to your account within a reasonable time. For mix parlay, the affected selection is generally considered void and the multiplier is recalculated based on the remaining selections.

21+ liveking only accepts members aged 21 and above. This is not just a company policy — it reflects responsible gambling industry standards in Malaysia. During the account verification (KYC) process, you are required to submit a valid identity document such as your MyKad to confirm your age. Accounts found to belong to underage individuals will be suspended immediately.

liveking provides a cooling-off (temporary break) option and a self-exclusion option for members who need a pause from gambling activity. To activate either feature, contact our support team via live chat or email. The cooling-off period can be set according to your needs. Self-exclusion means your account will be blocked for a longer period and you will not be able to re-register during that time.

⚠️ Some warning signs to watch for: you are betting beyond your financial means, trying to recover lost money by continuing to bet, being dishonest with family about your gambling activity, or neglecting work and family responsibilities. If you recognise any of these signs, consider reaching out to liveking support or seeking professional help.

Besides contacting liveking support to activate self-exclusion, you can seek help from mental health and counselling organisations in Malaysia that offer free or low-cost services. The liveking support team can help you start the self-care process by pointing you to suitable resources. Take the first step — talking to someone you trust is a good place to begin.

liveking encourages members to play within their means. If you want to set a deposit limit or activity limit as a self-protection measure, contact our support team via live chat or email. We will help you set up suitable parameters to keep your gambling experience enjoyable and within control. Responsible gambling is a priority at liveking.

Identity verification (KYC) is a standard procedure followed by all online platforms operating under international licensing. At liveking, KYC is carried out to protect your account, prevent fraud, confirm that you are aged 21 and above, and ensure that withdrawals go to the rightful account owner. It protects you while keeping the platform transparent.

Verification is typically requested when you make your first withdrawal, when your account reaches a certain transaction amount, or if there is unusual activity on your account. liveking may also request periodic checks as part of ongoing compliance procedures. It is better to prepare your documents early so that the withdrawal process is not delayed.

liveking handles your personal data carefully in accordance with the platform's privacy policy. Submitted documents are stored in an encrypted system and accessed only by authorised staff for verification purposes. Your data will not be shared with third parties for marketing purposes. For more information, refer to our Privacy Policy page.

If your verification is rejected, the liveking team will inform you of the reason via email or live chat. This is usually due to unclear document image quality, an expired document, or mismatched information. Resubmit clear and up-to-date documents. If the issue persists, contact our 24/7 support for further guidance — we are ready to assist in Bahasa Melayu.

For identity verification, liveking accepts a valid MyKad (Malaysian national identity card). You need to submit clear photos of both the front and back of your MyKad. For payment method verification, you may be asked to submit a screenshot or proof of ownership of the e-wallet or bank account used. Make sure all submitted documents are clearly readable with no important sections covered.

Withdrawals at liveking are typically processed within 5 to 30 minutes after a request is submitted. This applies to all withdrawal methods including Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay and crypto assets such as USDT, BTC and ETH. Processing times may vary slightly depending on system traffic.

The minimum withdrawal amount at liveking is RM50 for all available methods. If your balance is below RM50, you will need to accumulate more winnings before making a withdrawal. For deposits, the minimum is RM10 for all methods. No hidden fees are charged for either deposit or withdrawal transactions.

Yes, the liveking withdrawal system operates around the clock, including weekends and public holidays. Since e-wallets such as Touch 'n Go, Boost and ShopeePay as well as DuitNow process transactions in real time, your withdrawal can still be completed within 5–30 minutes even on Saturdays, Sundays or Malaysian public holidays.

liveking offers a 100% welcome bonus of up to RM888 on your first deposit. To withdraw bonus winnings, you must meet a wagering requirement of 10 times the bonus amount received. For example, if you deposit RM100 and receive a RM100 bonus, you need to wager RM1,000 (RM100 × 10) before the bonus winnings can be withdrawn. Once the requirement is met, withdrawals can be made as usual.

For withdrawals, liveking supports: Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay and crypto assets namely USDT, BTC and ETH. You are required to use the same method as your deposit for security and verification purposes. Make sure your account details are up to date before submitting a withdrawal request.

If your withdrawal has not been completed after 30 minutes, first check that your account is fully verified and there are no pending document requests. If everything is in order, contact liveking support via 24/7 live chat with your transaction reference number. Our team will investigate and resolve the issue as quickly as possible in Bahasa Melayu.

liveking Casino offers a range of baccarat tables with different betting limits to suit both casual players and high rollers. There are low-limit tables suitable for new players, as well as premium tables with higher limits for experienced players. Betting limit details are clearly displayed on each table before you join. Visit liveking Casino to see all available options.

Yes, liveking Casino is fully optimised for mobile browsers with no app download required. You can access all live table games including baccarat, roulette, blackjack and sic bo directly through Safari or Chrome on iOS and Android devices. Video quality and response speed are designed to perform well even on a standard mobile data connection.

Baccarat is a straightforward card game — you simply choose to bet on the "Player" hand, the "Banker" hand or a "Tie". The hand closest to 9 wins. Cards worth 10 and face cards count as zero, while other cards count at face value. At liveking Casino, a live dealer runs the game via a live video stream and you can interact in real time.

Sic Bo is a dice game popular among Asian players. You bet on the possible outcomes of three dice being rolled — for example, the total, a specific combination, or a single number that appears. At liveking Casino, Sic Bo is played with a live dealer using physical dice thrown in front of the camera. Each round moves quickly, and the visual betting board makes it easy for new players to understand the available options.

All live table games at liveking Casino are provided by internationally licensed software developers using high-quality live video streaming technology. The games are run by real human dealers using physical equipment that you can watch in real time. The liveking platform operates under international licensing that requires strict compliance with game fairness standards. 🎴