Responsible Gambling
at liveking Malaysia
Playing for fun means playing in control. liveking provides tools, information, and support so every member can enjoy games in a healthy and controlled way.
Gambling is only for individuals aged 21 and above
⚠️ Important Warning: Gambling can be addictive. If you or someone you know needs help, contact liveking customer service via live chat or email at any time.
Why Responsible Gambling Matters
liveking believes that healthy gambling starts with a clear understanding — of purpose, limits, and warning signs. Our platform is designed to provide a quality entertainment experience, not financial stress or emotional burden. That is why we invest in tools and resources that help members stay in full control.
Responsible gambling is not only about how much money is spent — it is also about the time spent, your emotional state while playing, and the ability to stop when needed. liveking provides self-exclusion options, deposit limits, and play time limits that every member can set themselves through their account. These measures are free, easy to access, and enforced immediately.
We also ensure that this platform cannot be accessed by minors. Every account registration requires age verification and liveking reserves the right to request identification documents such as MyKad at any time to ensure all members are aged 21 and above.
Self-Control Tools at liveking
Each of these tools is available directly in your account — no fees, no delays.
Deposit Limit
Set a daily, weekly, or monthly deposit limit for yourself. Once the limit is set, the system will automatically restrict new deposits until the time period ends. Requests to reduce a limit take effect immediately, while limit increases require a waiting period.
Play Time Limit
Choose your maximum session length. When the time limit is reached, the system will automatically log you out of the active session. This helps you avoid playing longer than intended, especially when playing live casino or slots.
Temporary Break
If you feel you need a short break, use the "temporary break" option to block your account for 24 hours, 7 days, or 30 days. During the break period, you cannot log in or make new deposits — suitable for players who need a brief pause.
Self-Exclusion
The self-exclusion option lets you block your account for a longer period — from several months to permanently. While self-exclusion is active, you will not receive any marketing communications from liveking.
Content Block
You can choose to block specific game categories without closing your entire account. For example, if you want to continue betting on sports but stop playing slots for the time being, content controls let you do this easily.
24/7 Live Support
The liveking support team is available in Malay and English via live chat and email at all times. If you are concerned about your own gambling habits or those of a family member, we can help connect you with the right support resources.
Recognise the Signs of Problem Gambling
Problem gambling is not always obvious in the early stages. Here are some signs to watch for in yourself or those around you:
Gambling with money that should be used for daily needs such as food, rent, or bills.
Borrowing money from friends or family for gambling without telling them.
Feeling anxious, irritable, or uncomfortable when unable to gamble.
Trying to chase losses by continuing to bet in larger amounts after losing.
Lying to family or friends about the time and money spent on gambling.
Gambling consistently affecting your relationships, work, or daily responsibilities.
Tips for Playing Responsibly
Decide how much money you are prepared to lose before starting a gaming session. Treat it as an entertainment cost, not an investment.
Allow gaps between gaming sessions. Rest days help you keep a healthy perspective on gambling.
Avoid making betting decisions when you are stressed, sad, or in an emotionally unstable state.
Set a winning target and a loss limit. When either is reached, close your session — no exceptions.
If you feel gambling is starting to affect your life, speak to someone you trust or contact the liveking support team.
The deposit limit, time limit, and self-exclusion tools at liveking exist for a reason — use them proactively, not only after a problem arises.
Gambling is Only for Adults Aged 21 and Above
liveking takes seriously the responsibility to protect at-risk groups, especially minors. Every new account registration requires age verification, and liveking reserves the right to request a copy of MyKad or a valid identification document at any stage.
Accounts suspected of being owned or used by individuals under 21 will be suspended immediately and referred to the relevant authorities. Free play or any platform functions are not available to those under 21 years of age.
If you find a minor using our platform, please contact the liveking support team immediately via live chat or email. Such reports are taken very seriously.
Identity Verification
An identification document (MyKad) is required for account verification and withdrawals.
Minor Protection
Underage accounts are suspended immediately without exception upon detection.
Additional Support Resources
Besides direct support from liveking, there are external organisations that provide free and confidential assistance to individuals affected by problem gambling.
Professional Counselling
Certified counsellors can help you understand behavioural patterns and develop strategies to address problem gambling. Referrals can be made through public or private clinics.
Support Groups
Peer support groups provide a safe space to share experiences and draw strength from others who have gone through the same journey.
Helpline
Malaysia has mental health helplines that can be contacted for immediate support, including issues related to gambling addiction.
liveking Live Chat
The liveking support team is available 24/7 in Malay and English. Contact us if you need guidance on self-control tools or how to get further help.
Play Smart
Join liveking with Full Awareness
Register an account and enjoy a range of games — slots, live casino, sports betting — with self-control tools that help you stay in control at all times.
21+ Bet responsibly. Gambling can be addictive.